Privacy Policy
Bold Mark Creative (PTY) Ltd (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This policy explains what we collect, how we use it, and your rights.
Information We Collect
- Contact details you provide (name, email address, phone number)
- Billing details when processing an order (billing address, payment information)
- Website usage data through cookies and Google Analytics
- Domain registration details when registering or managing domain names on your behalf
How We Use Your Information
- To respond to enquiries and provide services
- To process orders and issue invoices
- To register and manage domain names
- To improve our website and user experience
Sharing of Information
We do not sell your data. Information may be shared, on a confidential basis, with trusted service providers (including hosting infrastructure partners, domain registrars, payment processors, and analytics providers) solely to help us operate and deliver our services.
Where more detailed information about specific infrastructure partners or data-centre locations is required for legitimate compliance or contractual purposes, we may provide this under a mutual Non-Disclosure Agreement (NDA).
Data Storage
Personal information is stored and processed in professionally operated data centres located in:
- South Africa (Gauteng – Samrand / Centurion area, and Cape Town area)
- Selected international locations (including the United States, United Kingdom / Europe, Asia, and Australia)
We only retain personal information for as long as necessary to provide our services or as required by law. Sensitive personal information is not stored unless required for billing as part of an active client relationship.
Domain Registration
By default, domain names are registered under the account information of our client or reseller. If you require a domain to be registered directly in the name of an end client, please provide the necessary registration details and we will arrange this accordingly.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time.
Cookies
Our website uses cookies, including Google Analytics, to understand visitor behaviour and improve our services.
Contact Us
If you have questions about this Privacy Policy or your data, please contact:
ronald@boldmark.co.za
Our Full Privacy Policy can be found on our Terms and Conditions Page
